Straight answers on what MyDentalForce is, what it works with, how the daily list runs, and what it costs. Every answer here is linkable, so send the section your team is asking about.
MyDentalForce is the patient outreach platform for dental practices, from a single office to a multi-office group. It reads your practice management system, ranks every patient who is due for recall or has unscheduled treatment into a daily call list for each office, and then measures production, collections, referrals, and reviews against that outreach engine. It is built in Texas by people who operate dental offices.
MyDentalForce is one platform built around the outreach engine: a ranked daily call list for each office covering hygiene recall, unscheduled treatment, and balances. Around it sit the tools that run and measure the day: the morning huddle, production dashboards and goals, referral tracking, reviews, bonuses, new patient and marketing ROI, provider and service analytics, billing and A/R visibility, digital forms, and a document center. Every module reads the same numbers, and everything is tracked per office.
Does MyDentalForce replace our practice management system?#
No. MyDentalForce works on top of your practice management system, not instead of it. Your PMS stays the system of record for charts, scheduling, and billing; MyDentalForce reads from it to build call lists, dashboards, and per-office rollups your PMS does not provide.
How is MyDentalForce different from patient communication software?#
Patient communication tools automate reminders and messages. MyDentalForce starts from the operator's question instead: did every office do the work today, and can you see it without asking. The daily list is one ranked queue per office, whether it got worked is the same countable number in every office, and production against goal, collections, referrals, reviews, and the morning huddle all hang off that engine. Leadership reads one scoreboard instead of stitching a communication tool to a separate analytics tool.
No. MyDentalForce gives your existing team a ranked list of who to contact and why, and gives operators visibility into whether the list was worked. Your people still make the calls; the platform decides who to call first, logs every outcome, and measures what that work booked and produced.
Is MyDentalForce suitable for DSOs and multi-office dental groups?#
Yes. Every number in MyDentalForce is tracked per office and rolls up across the group, so operators can compare offices on the same measure: whether the daily list was worked, production against goal, referrals, reviews, and collections. Access is scoped per role and per office.
Does MyDentalForce work for a single-office practice?#
Yes. A single office gets the same engine: the ranked daily call list every morning, the morning huddle, production dashboards and goals, referrals, reviews, and bonuses. And because everything is already tracked per office, nothing has to change when you open or acquire a second location; the numbers just roll up.
Integrations and setup
3 questions
Which practice management systems does MyDentalForce integrate with?#
MyDentalForce integrates with OpenDental today. A Dentrix integration is coming later this year, with more systems on the way. MyDentalForce also connects to your phone system and payroll.
Does MyDentalForce connect to our phone system and payroll?#
Yes. MyDentalForce has live integrations with Mango Phone, which brings call activity and outcomes into the platform, and with ADP, which supplies the staff and office roster.
How long does it take to get an office live on MyDentalForce?#
Days, not months. MyDentalForce handles the practice management system connection, and a new office is typically live within days of getting access.
Every morning, each office gets a ranked list of patients to contact: patients due or overdue for hygiene recall, patients with unscheduled treatment, and patients who have lapsed. Staff work the list top to bottom and log the outcome of every call, so the same standard holds at every office and operators can see whether the list was worked.
How does MyDentalForce find unscheduled treatment?#
MyDentalForce scans your practice management system for patients with diagnosed, accepted treatment that never got scheduled, along with patients overdue for recall, and ranks them into each office's daily call list. On average it identifies $590,000+ in unscheduled treatment per office.
Can MyDentalForce help collect outstanding balances?#
Yes. Balance outreach points the same daily list at patients who owe. Patients with outstanding balances get called, outcomes get logged, and every office is accountable for what it recovers. Collections then show up beside production in the same dashboards.
How do we know whether the outreach is actually working?#
MyDentalForce attributes booked value and produced value to the team that did the work, so effort and outcome are visible at every office. Operators see whether the daily list was worked, what got booked from it, and what that work produced, office by office.
Yes. The referral suite tracks the full referral lifecycle in one view, so work you can do in-house stops leaving the group. Reviews land per office: low scores get flagged, and every reply is tracked to the office that owns it.
Yes. Bonus tiers read the same production number every dashboard uses, so payouts are clear and every office is measured against the same numbers.
Security and HIPAA
2 questions
How does MyDentalForce handle security and HIPAA?#
Access is invite-only and scoped to the role and the office, so staff see their own patients and nobody else's. Every sign-in and change is recorded in an audit log. For security documentation and compliance questions specific to your group, email info@mydentalforce.com.
Access follows the role and the office. Staff see the patients of their own office and nobody else's, while operators see the rollup across the offices they manage. Every sign-in and every change is recorded in an audit log.
Pricing depends on the size of your group, so we quote it after a 30-minute walkthrough on your own numbers. Book one at mydentalforce.com/contact or email info@mydentalforce.com; we reply the same day.
It is a 30-minute call where we look at your own offices' numbers and show how the daily call list, dashboards, and per-office rollups would work on them. Pick a time at mydentalforce.com/contact or email info@mydentalforce.com; we get back to you within the same day.
See it on your numbers
Still have questions?
Book a 30-minute walkthrough and ask them on your own offices.